Returns & Refunds Policy
At SleepKing.shop, your satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return or refund under the conditions outlined below.
1. Eligibility for Returns
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Items must be returned within 7–14 days of delivery (depending on your location).
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Products must be unused, undamaged, and in their original packaging.
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Proof of purchase (order number, invoice, or receipt) is required.
2. Non-Returnable Items
The following items are not eligible for return:
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Items on final sale or clearance.
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Products damaged due to misuse or mishandling.
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Customized or personalized items.
3. Return Process
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Contact us at [Your Email Address] with your order details and reason for return.
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Our team will provide you with return instructions and shipping address.
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Once we receive and inspect the returned item, we will notify you about the status of your refund or exchange.
4. Refunds
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Shipping charges are non-refundable, unless the return is due to our error (wrong or defective item).
5. Exchanges
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If you wish to exchange an item, please mention it in your return request.
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Exchanges are subject to product availability.
6. Damaged or Defective Products
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos as proof, and we will arrange a replacement or full refund at no extra cost.
7. Contact Us
For any return or refund inquiries, please reach out to us:
Email: [Your Email Address]
Phone: [Your Contact Number]
